Purpose of the Role
Oversee the daily operations and maintenance of commercial PROPERTY. Liaise with tenants and owners, coordinate and manage maintenance, housekeeping, and security activities, and ensure the facilities meet regulatory standards and codes.
Key Responsibilities
- Ensure all Weekly, Monthly and Quarterly checklists are complete and uploaded onto Compass, Savills systems.
- Ensure that high standards of property presentation are achieved and maintained at all times.
- Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation.
- Evaluate existing contractual relationships, and ensure that the tenants are receiving best value.
- Create and maintain an effective working relationship with existing suppliers.
- Ensure and implement best practice whilst ensuring safe working practices are complied with at all times.
- Ensure appropriate clear communication lines are established and maintained.
- Carry out any other reasonable request of the RFM/Property Surveyor.
- Drafting and updating emergency plans and evacuation procedures
- Overseeing security, fire prevention, and other safety systems
- Scheduling regular building maintenance and contractual services
- Contracting Savills suppliers, professionals for repairs as needed
- Ensuring that occupants are provided with proper utilities
- Monitoring building maintenance budgets
- Arranging for building improvements where necessary.
- Overseeing contractors and inspecting completed jobs
- Implementing contractors as needed to maintain, repair, or improve the property
- Resolving complaints, problems, and requests from building tenants
- Assisting with emergency response and evacuations
- Maintaining records of tenants
- Customer Facing
Safety & Security
- Ensure compliance, Savills procedures and policies, including health and safety, COSHH and environmental matters.
- Ensure compliance with all statutory requirements and codes of practice, health and safety requirements.
Contractors
- Conduct Contractor performance reviews in line with Savills policy procedures
- As a building manger liaise with all management technical and administration staff on strategic and operation/service delivery issues towards achievement of the building.
Quality Assurance
- Adhere to all quality assurance requirements.
- Ensure compliance at all times with operational standards.
Skills, Knowledge and Experience
Essential
- Self-motivated, able to work on own initiative.
- Excellent managerial and inter-personal skills, a proven track record in managing change, extensive experience in managing budgets, good strategic vision and a strong commitment to customer service are vital.
- Experience in the supervision of contractors.
- Good understanding of property management.
- Effective people management and communications skills.
- A comprehensive knowledge and understanding of legislative health & safety requirements.
- Good time management skills able to respond to client/contract deadlines.
- Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
Working Hours - Mon – Fri, 37.5 hours per week
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Please see our Benefits Booklet for more information.