1st/2nd Line Support Engineer – London – 6-week contract
My customer requires an experienced 1st/2nd Line Support Engineer to join an existing team in an exciting industry for an initial 3-month engagement.
Please note this 1st/2nd Line Support Engineer role is Inside IR35 and it will require the Engineer to work fully onsite in London.
1st/2nd Line Support Engineer will be joining the current Support Team helping clear a back log of tickets and freeing up time to look at improvements. Tickets will be varied but generally joiners/leavers/movers, user access and general 1stline issues.
Primary day to day responsibilities will for the 1st/2nd Line Support Engineer will include:
- Prior experience in a 1st/2nd line/Service desk role
- Windows 10/11 – Administration and Support
- Microsoft EUC Stack – joiners, leavers and movers.
- Office 365 – Administration and Support
- Endpoint management: Intune
- Active Directory experience
- JLM experience would be beneficial.
- Beneficial: Exchange, Intune, Mimecast, firewall. URL filtering, IPS, Rapid 7 monitoring
- Experience with ticket management systems
- Experience in build and deployment will be beneficial. (Intune)
The 1st/2nd Line Support Engineer will be required to work 5 days a week on site in London for the duration of the 6-week contract.
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.