Reed are working with an award-winning organisation in Norfolk, recruiting for the position of Audio Typist to join the team on a permanent basis, for their office on the outskirts of Norwich (East).
Working hours of Monday to Friday 9am-5pm, however part time hours will be considered.
Purpose of the role
Within the role of Audio Typist, you will provide a comprehensive audio typing and administration service in typing reports, letters and other documents to establish turnaround times through digital dictation equipment.
You will also carry out administration duties, as required, in support of formatting and proof-reading reports, working as part of a team who co-ordinate activities in support of the Survey Department, ensuring high standards of customer service, dealing with panel managers, private companies such as housing associations and solicitors, surveyors, and members of the public.
The role of Audio Typist includes...
- Provide comprehensive audio typing services, supporting surveyors using digital dictation to type surveys and reports- a typing speed test will be used as part of the selection process, we are looking for a at least 70 words-per-minute
- Complete property research checklists to support the surveyor appointments in establishing key information and comparable data.
- Issue terms and conditions to clients and customers
- Ensure jobs are correctly invoiced and payments have been received.
- Proof read and format reports to ensure they meet required standards and that they are sent to the customer within an agreed timescale.
- Support the team with appointment preparation and audio typing services
- Support the regional Surveyors, being a point of contact for administration and customer support following the valuation/survey appointment booking.
- Work in line with client confidentiality, GDPR and industry regulations at all times
The person we're looking for...
- Existing Audio Typing experience is essential, with a typing speed of at least 70 words-per-minute
- Accuracy and diligent working
- Personable individual who enjoys being in a collaborative environment
- Professional hardworking nature
- Strong administration skills and attention to detail
- Strong communication, able to liaise effectively with colleagues and customers- providing a high standard of service
- Strong organisation and time management skills
Package...
- Salary of £25,000-£27,000 - negotiable dependant on experience
- 25 days annual leave plus bank holidays
- An extra day off for your birthday
- 4 wellbeing days per year
- Perkbox employee benefits
- Support with professional subscriptions and development
- Pension Scheme
- Free parking
- Hybrid working- can do 2 days from home
- Friendly team environment
- Staff wellbeing initiatives and social events
Please apply online with your updated CV as soon as possible - thank you - Nikki Cranmer- Reed Norwich
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