RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.
RSR Housing are currently recruiting on behalf of our client based in Taunton as a Case Work Coordinator - Criminal Justice to cover locations Minehead and Highbridge.
The purpose of this role is to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. Such as working with clients to maintain units of the accommodation is to a high standard of health and safety. Working closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting.
This is a part time (30 hours per week and participation in an on-call, out-of-hours rota), permanent role offering a salary of £19,600 per annuum.
Main Duties:
- Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.
- Progress and track referrals made into the service and outcomes for service users moving on from service.
- Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
- Give clients advice, information and provide an enabling service so that they can be signposted to and access appropriate services.
- Manage incidents and safeguarding and to ensure action is taken and followed up where required.
- Ensure that administration is done promptly and to a high standard using the electronic case management system; with detailed, concise and accurate records
- Co-ordinate and deliver meaningful occupation opportunities for clients.
- Maintain client records that are accurate and fully updated using the organisations client record system.
- Support analysis of this data, indicating areas of unmet need, and contribute to recommendations for changes in services.
- Utilise private rented move on opportunities to ensure effective service move on pathways.
- Take part in rostered systems of working which may include weekend and evening working as required.
- Take part in an out of hours on call system (1 week in 4)
Essential Requirements:
- Have full driving license and access to own car.
- Good knowledge and ability to use Microsoft Word, email and basic spread sheets.
- Understanding of the causes of offending, homelessness and social exclusion and approaches which seek to address these.
- Ability to undertake Needs Assessment and Planning for people with complex social needs which includes taking a lead on multi agency working and partnerships.
- Previous work with homeless and/or other socially excluded people.
- Working as part of a team in a social or health care setting.
- Working with people with complex needs and challenging behaviour.
- Experience producing accurate reports and data as requested and at specified intervals.
Role is subject to DBS check at the relevant level.
Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.
If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!
Red Snapper Housing is a member of the Red Snapper Group.
The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.
The Red Snapper Recruitment Group is an equal opportunities employer.