Are you an experienced Account Manager? Have you worked in Services before? If so this role would be great for you. Our client is one the market leaders in the provision of laundry solutions are currently on the market for a Customer Service Executive to join their ever growing team. The successful candidate will demonstrate good account management experience and excellent customer service.
Account Manager
Permanent
Dependant on experience
Monday – Friday 0800 - 1700
Basingstoke (Covering RG, SL & OX)
Account Manager
Job Description
- Manage accounts of all customers within an assigned trading area in accordance with their customer commitment
- Visit and liaise with customers to ensure their satisfaction with all aspects of their service and maintain and develop the customer base
- Liaise closely with the Customer Service Administrators
- Utilise the CRM computer system as appropriate
- Achieve Customer retention sales targets
Account Manager
Essential Experience/Skills/Qualifications
- Understanding of external and internal customer to the business and service office
- Use a range of interpersonal skills, rapport building to support customer engagement
- Use strong communication skills during customer interactions
- Full and up to date knowledge of the products and services that are available to their customers
If you feel you're a good fit for this position, please click ‘apply'