We have an exciting opportunity for an Account Manager to be based at our Yateley branch!
If you are passionate about ensuring your clients receive the highest level of service and building long-lasting relationships this could be the role for you!
About the Role
As an Account Manager, you will be the escalation point for your customers. You will build upon relationships with existing customers and work alongside the Business Development team on new opportunities. You will be responsible for both quoting and pricing, to assist the commercial team in pricing up potential opportunities.
Key Responsibilities:
- Managing customer enquiries, queries and requests via phone and e-mail within set service standards and facilitate a satisfactory resolution.
- Provide job progress updates to customers.
- Contract review the customer's incoming document in line with Trescal's quality procedures.
- Communicate effectively with internal departments such as the Laboratory, Logistics, UK Sales, etc., to ensure that all customer objectives are met and all potential sales avenues are discussed.
- Issuing quotations to customers and ensuring all pricing is inputted accurately.
- Office administration and reception cover duties.
Benefits
- Competitive salary
- Continuous development and training plan
- 25 days holiday and the option to buy/sell days
- Flexible working options
- Access to the Trescal PerksHub
- Employee well-being programme
- Medical Health Cash Plan
- Pension and Life Assurance Scheme
Essential Skills
- Excellent communication skills both written and oral are essential
- Excellent IT skills and knowledge of Office Suite preferred, especially Microsoft Excel and PowerPoint.
- Self-motivated and team-oriented
- Ability to work with minimum supervision in a busy and demanding environment
- Ability to organise your time effectively and perform multi-tasks efficiently and in line with specific timelines
- Willing to travel with occasional overnight stays
About Company
Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 5,000 employees across 31 countries with a 20% growth rate.
We drive environmental sustainability by minimizing our impact on climate, energy and waste. As a service company, we reduce our carbon footprint most notably through environmentally conscious actions at our sites and for our vehicle fleet. We aim to reach carbon neutrality by 2040.
Visit our Website @ trescal.com or follow us @ company/trescal
Our Values
#Integrity #TeamSpirit #Innovative
DE&I
At Trescal we are proud to be a diverse, equitable, and inclusive employer, we offer flexible working and are committed to recruiting based on talent without regard to race, religion, gender, sexual orientation, or any other protected status.