Clinical Operations Manager
- Location: Salisbury
- Job Type: Temporary, Temp to Perm, or Permanent depending on the candidate's preference/experience
- Salary: £15.38 - £26.67 per hour
My client is seeking a Clinical Operations Manager to maximise clinical funding opportunities and play a lead role in their growth ambitions within the UK. This position serves as a crucial link between their organisation, NHS funding bodies, and national FES services, ensuring the effective delivery of clinical activities.
Day-to-day of the role:
- Maximise positive exposure with Integrated Care Boards (ICBs) and update on ICB activities.
- Plan for ICB policy reviews and work with ICBs to align and implement commissioning policies.
- Manage team of coordinators and administrators, overseeing the patient treatment pathway including referral processes, clinic bookings, and patient discharges.
- Manage and expand outreach clinic activities, including the selection and onboarding of new clinics and the design of satellite clinics.
- Collaborate closely with the Finance and Clinical teams to support administrative tasks and report on clinical activities, highlighting variances to budgeted activities.
- Support local FES services, ensuring local provision requirements are met and planning for growth where necessary.
- Identify and implement improvements in internal processes and systems.
- Support staff development through training and promoting collaboration across departments.
- Attend off-site meetings with ICBs and customers and participate in conferences and events occasionally.
- Support marketing and awareness initiatives.
Required Skills & Qualifications:
- Minimum of 3 years' experience in a customer-facing role.
- Experience in a similar role.
- Proficiency in Microsoft Office applications.
- Structured approach with strong attention to detail.
- Resilient and persistent in achieving objectives.
- Ability to prioritise multiple workstreams and maintain high professional standards.
- Strong internal and external communication skills.
- Efficient planning abilities and strong influencing skills.
- Proactive approach to leading change.
- Ability to travel with occasional overnight stays.
- Full driving licence.
Desirable:
- Previous experience working with the NHS and/or CCGs.
- Experience in a medical organisation.
- Experience with a Customer Relationship Management (CRM) tool.
Benefits:
- Competitive pay rate.
- Flexible working arrangements.
- Exposure to a dynamic and essential sector.
To apply for the Clinical Operations Manager position, please submit your CV.