Our client, who are the leading supplier of home & office products, have experienced impressive growth mainly through online channels and aim to provide the best possible customer service. They are currently recruiting for an organised individual to enhance their small and friendly team on a full time permanent basis from their offices based in Tewkesbury.
This is an excellent opportunity to join a global and dynamic company. If you are willing to get stuck in then our client are happy to provide full training! Our client love to promote from within therefore, there will always be the opportunity to develop and grow with them.
Responsibilities:
- Processing sales orders from retailers
- Action and respond to email orders and queries
- Providing tracking information to customers
- Updating of a central spreadsheet of all sales orders, shipment, tracking, additional charges and invoicing
- Work closely with distribution centres on a regular basis via email and telephone
- Processing and coordinating shipments
- Coordination and resolution of internal queries & projects
- Reporting daily stock levels and reoccurring customer issues
- Assisting with general office duties as required
Candidate Attributes:
- IT literate
- Achieve a high level of accuracy and excellent attention to detail
- Have excellent organisational skills and thrive in a fast paced environment
- Excellent communication skills and confidence when on the phone
Hours: Monday - Friday, 8:30am - 5pm
Salary: Competitive salary + free parking