I'm delighted to be partnering with a well-known and highly reputable Academy Trust to recruit for an IT Technician.
As an IT Technician, you will provide technical and user support for a range of IT services in school, supported by the Trust's central IT function. You will be responsible for the day-to-day support and management of the technology equipment deployed at the school and will be the first point of contact for all ICT-related issues. The successful candidate will be resourceful and proactive, as much of their daily work will be unsupervised by central technical staff.
Responsibilities:
- Troubleshoot hardware and software issues, either remotely or with end users.
- Configure and install replacement workstation devices.
- Perform regular pre-emptive checks on deployed equipment.
- Maintain and adjust fixed in-class audio/visual equipment.
- Support printers and photocopiers, reporting faults to third-party support companies.
- Replace and re-order hardware and device consumables as directed.
- Handle day-to-day user requests for password changes and account resets.
- Maintain and support the school's Management Information Systems.
- Support technology at whole-school events.
- Ensure that the school's website remains online.
- Monitor and administer the school's internet filtering system.
- Support and maintain the school's core systems and networks with the assistance of the regional network manager.
Experience Required:
- Qualified to Level 1 or Level 2 or with equivalent experience.
- Demonstrated track record of proactive behaviour, delivery to deadlines, and providing consistently excellent customer service.
- Strong planning and organisational skills.
- Ability to multi-task and work under pressure.
- Flexible and resilient in managing and executing daily responsibilities.
Next Steps: If you're interested in this role, please apply now!