E-COMMERCE MANAGER
The E-commerce Manager supports the Digital Director and Head of E-commerce, focusing on three main areas:
- Managing e-commerce clients, ensuring all related deliverables and responsibilities are met.
- Overseeing web design and build projects, ensuring they run smoothly, efficiently, on budget, and on time.
- Auditing, scoping, authoring, and delivering digital strategies to achieve client objectives.
RESPONSIBILITIES
- Develop and manage both annual and day-to-day e-commerce strategies for clients.
- Lead internal teams to execute cross-channel campaigns.
- Oversee and maintain website content, visual merchandising, and product setup.
- Identify, brief, and test web development tasks to enhance features and performance.
- Produce e-commerce channel P&L statements.
- Identify digital opportunities and provide strategic recommendations.
- Use Google Analytics to shape e-commerce strategies.
- Generate daily trading and monthly performance reports.
- Conduct weekly competitor audits.
- Ensure web design and build projects are on time, on budget, and efficient.
- Enforce development workflow processes.
- Act as a liaison between the development team and client services.
- Perform SWOT analysis of client's digital operations to provide strategic recommendations
SKILL REQUIREMENTS
- Proficient in core digital marketing channels including email marketing, paid search, display advertising, social media, and affiliate marketing.
- Experienced with open-source platforms like Shopify and WordPress.
- Skilled in using Facebook, Twitter, and Instagram for business purposes.
- Excellent writing skills, adaptable messaging, and strong presentation abilities.
- Numerate with experience in data manipulation and reporting using Microsoft Excel.
- Capable of forward planning and prioritizing workload based on business needs.
- Great communication skills, ability to excite and convince clients, and adept at understanding client expectations.
- Uses initiative to solve problems, seeks challenges, and engages with the wider account team.
- Keeps up to date with digital industry trends, product updates, and technological advances.
Interested? APPLY for more info!