IT Infrastructure & Network Engineer – up to £48,000 + Benefits - Solihull
Switching, IP Subnetting, VLANs, Routing; Microsoft 365 Active Directory, Azure Virtual Networking; Windows Server; Intune, Firewalls WatchGuard, Backup Acronis Cloud, Wi-Fi
Hybrid working 2-3 days office based. Join one of the UK's leading and rapidly growing organisations as an IT Infrastructure & Network Engineer. Be a key member of our clients IT Infrastructure team, playing an integral role in maturing our IT capabilities and delivering best-in-class IT platforms.
As an IT Infrastructure & Network Engineer, you will work closely with the other team members and stakeholders to test and implement technical solutions from a project/deployment perspective. You will handle IT escalations from various departments, managing issues until completion. This role involves a mix of BAU and project work, and on the very rare occasion some evening and weekend work to minimise downtime (expenses and overtime will be paid).
Key Responsibilities:
- Act as an escalation point for incidents/issues that less experienced engineers cannot resolve.
- Plan and execute maintenance and upgrades to future-proof IT systems.
- Assist in transforming the current varied IT estate to a standardised, best-in-class IT platform.
- Monitor and proactively adjust to ensure the availability and performance of infrastructure-based services.
- Deliver operational IT Infrastructure services, solutions, and IT project delivery, underpinned by clear KPIs and metrics.
- Ensure strong operational IT Infrastructure-related service delivery, adhering to ITIL best practices.
- Ensure strong IT Infrastructure-related project delivery, adhering to PRINCE2 (or equivalent) best practices.
- Provide clear and concise communication across all aspects of infrastructure services.
- Support, coach, and develop team members to help them achieve their best.
Key Technical Skills:
- Networking Fundamentals: Switching, IP Subnetting, VLANs, Routing
- Microsoft 365 Administration & Configuration / Active Directory Administration
- Azure Virtual Networking
- Windows Server Deployment & Administration
- Intune Device Management & Deployment
- Firewall Installation & Configuration (preferably WatchGuard) / Security-minded
- Backup Management & Configuration (preferably Acronis Cloud)
- Wi-Fi Installation & Configuration / Wi-Fi Survey
Experience:
- Extensive experience in a corporate/mid-size enterprise level IT Networking Infrastructure role.
- Experience consolidating a wide variety of technologies into a standardised offering.
- Experience developing and delivering IT solutions and projects.
- Ability to effectively prioritise workload in high-pressure situations, working both remotely and on-site.
- Strong interpersonal skills.
- A desire to obtain knowledge of the business, not just the technology.
- A "Can do" / "glass half full" attitude.
- Full driving license, access to a vehicle
Why Join Us?
- Be part of a dynamic and growing team.
- Opportunities for professional development and career progression.