Our client are a well established fine art shipper based in Colnbrook and have an exciting new opportunity for a enthusiastic Trainee Operations Assistant to join their established Gallery Services team and work within this fast-paced environment. This is a great opportunity for someone looking to expand on their career in the Art/Logistics industry. Working on a weekly rotating shift pattern of 08:00-17:00 and 09:00-18:00 Monday to Friday, with a one hour break each day. Although, full flexibility is required as additional or alternate working days/hours may be required to accommodate client needs.
The role of Trainee Operations Assistant involves, but is not limited to, the following responsibilities:
- Performing general office tasks, such as photocopying, filing, data entry & invoicing.
- Answering incoming telephone calls and take detailed, accurate messages as necessary.
- Assisting with responding to email correspondence, as required.
- Supporting the Operations team as necessary (such as communicating delivery instructions, ensuring files are kept updated, monitor collection & delivery notes).
- Ensuring collection and delivery notes, commercial invoices and outgoing items and shipments are prepared.
- Ensuring job files are completed from start to finish, including quoting, costing & on-time invoicing.
- Ensuring cash collection from clients without credit accounts is arranged.
- Ensuring storage records are updated daily, quotes are prepared accurately and in a timely manner and achieving specified profitability/profit margin on each job file.
- Completing and arranging T-Forms for trucks and customs entries.
- Helping to organise weekly European truck schedule.
In return for all this, we provide the following benefits:
Annual Leave;
- 28 days per annum (including 8 national holidays).
- Annual leave days increase with longevity.
- Additional discretionary leave given over Christmas period.
Annual Salary Reviews & Performance Bonuses;
- £25k
- Salaries reviewed annually.
- Discretionary bonuses are awarded based on individual and company performance.
Uniform;
- Full uniform & company phone provided (where required).
Opportunities;
- An opportunity to progress your career across the business.
Other benefits; (subject to eligibility/qualifying criteria)
- Salary Sacrifice Pension Scheme.
- Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
- Cycle To Work Scheme - administered through 'Green Commute Initiative'.
- Electric Car Scheme - administered through 'The Electric Car Scheme'.
- Enhanced sickness pay.
The knowledge, skills and experience required from our Trainee Operations Assistant in Gallery Services Team are:
Essential
- Good knowledge of the English language, both verbal and written.
- Good numeracy skills.
- Ability to prioritise and organise own workload to tight deadlines.
- Good attention to detail.
- Strong problem solving skills.
- Strong communication skills; the ability to communicate effectively at all levels.
- Be a team player across all departments.
- Good level of initiative to work without constant supervision.
- Sound knowledge of Microsoft Office; including Outlook, Word, Excel and Teams.
Desirable
- Experience in field of shipping and logistics.
- IT skills - In house systems.
- Knowledge of Import/Export procedures.
Due to the nature of the role, there are a number of compulsory checks that must be carried out:
- A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
- A full 5 year reference history, with any gaps in employment scrutinised and accounted for.