The primary focus of the Account Manager role is to drive significant revenue from existing key customers within the UK (80%). Key Accounts comprises of organisations and revenue gained from the growth of existing key accounts. The secondary focus is to manage successful onboarding of new customers from proof of concept through to full adoption (20%).
You should have experience creating significant growth in new accounts, be able to see the bigger picture and be committed to helping us to create it. The industry is in its infancy and we are leading the way.
At least 40% of the role will involve travelling to meet clients around the UK.
Account Management
- Act as a trusted advisor to clients, guiding them through their adoption journey
- Manage clients within key accounts to discuss current deployment, aims and objectives
- Manage the onboarding process for customers
- Monitor, refresh or extension opportunities with existing customers
- Collate information on any additional or new requirements
- Arrange and attend meetings between all relevant customer stakeholders and the Technical Account Manager.
Sales Reporting
- Maintain Salesforce.com and management information requests
- Forecast with accuracy on all opportunities within assigned territory
Industry Sector Management
- Communicate industry sector needs for technology and/or service within the business as these are identified.
- Attend trade shows as required
Key Competencies of an Account Manager
Essential
- Three years experience in solution selling environment
- Proven ability to build relationships and credibility at a strategic level
- Sales skills including objection handling, open questioning, closing and deep account mapping
- Experience engaging with stakeholders at all levels
- Full clean driving licence
Desirable
- Prior knowledge of an industry-recognised sales methodology (MEDDPICC / MILLER HEIMAN / Helping Clients Succeed etc)
- Knowledge of Salesforce
- Business development experience
- Experience selling to the Healthcare industry
Benefits
- Private Medical Insurance
- Birthday Off
- Holiday Purchase: Purchase up to an additional 5 days of holiday.
- Employee Assistance Programme: Confidential 24/7 helpline and support
- Aim to finish work at 2pm on Fridays
- Better Working: We embrace hybrid working and, where it is operationally practicable
- Pension: Plan for tomorrow with our pension scheme via NEST.
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson