Do you have exceptional customer service skills and enjoy interacting with people? Then a career as a sales administrator is perfect for you?
The role of a sales administrator involves dealing with customer requests and providing information on stock availability and quotations.
Main Responsibilities:
- Sales order processing
- Provide end to end client support
- Handling customer queries
- Follow up customer quotations
- Follow up for payments and customer confirmations
- Maintain and develop the existing customer database
- Liaising with external departments and suppliers in UK and Europe to ensure goods are shipped to deadline
- Coordination of shipments and deliveries
- Accurately process customer orders and action amendments accordingly
- Provide updates to customers regarding progress of orders, any production, delivery, credit or other issues affecting the order
- Resolve and process required paperwork relating to any invoice, delivery or other queries raised by customers
What you will need?
- Sales Administration and Customer Service experience is essential
- Experience in Sales order processing is advantageous
- Ability to to learn lots of products
- Excellent attention to detail with accurate data entry skills are essential
- Strong communication and rapport building skills
- Ability and confidence to handle conflict and resolve problems arising to ensure delivery deadlines are met
- Excellent standard of English both written and spoken and Maths
- Worked as part of a small team
This is a Temp to Perm role after 12 weeks
Please get in touch today :)