The Company:
A fantastic opportunity for a Senior Merchandiser/ Account Manager to play a crucial role in facilitating the sales process and ensuring customer satisfaction. This position requires a detail-oriented individual with excellent communication skills and a strong commitment to providing exceptional support to the retail customers. You will be working with Buyers, building relationships and supporting the internal teams.
Key Responsibilities
- Supporting a major retail customer with day-to-day Product Merchandising
- Ensuring that products meet delivery dates
- Raising orders and notifying factories as required.
- Communicating with the buying team and understanding key sample deadline and selection/ sign off dates
- Working with buyers and the design team to receive design packs
- To ensure availability of all required samples for buyer's selection meetings on time
- Request buyers' feedback
- To ensure a timely review of account performance
- Managing the critical path and ensuring the customer is updated
- Work with 3rd Party warehouse to ensure the goods are booked and delivered as per agreed dates.
- Complete weekly dispatch report
- Arrange and lead customer meetings.
- Other duties as required.
Skills
- Previous experience in a merchandising role, preferably within the wholesale or retail industry.
- Dynamic, flexible working methods, adapting to the needs of the customer and business
- High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Proactive and customer-focused mindset, with a commitment to delivering high-quality service.
- Team player with the ability to collaborate effectively with colleagues across departments.
*By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us*
Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.
Tagged Resources Limited acts as an employment agency . We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.