Billing Advisor
£14.02 per hour
Location - Reading
Hybrid working
4 month contract - possibility to extend
Tate are working with a leading energy supplier in the UK to come in as a billing advisor and hit the ground running. Please look at the below and if it is something that interests you - please apply and we will get back to you ASAP!
General Accountabilities
"This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Key skills needed
- Industry experience
- Previous experience in call centre environments
- Superb customer services & communication skills
- Good IT skills (especially Excel)
- Personable and engaging
- "Treating Customers Fairly"
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.