TheOneGroup are proud to be partnering with a local innovative technology company, in the hunt for an Sales Order Desk Co-ordinator to join their Operations team. Our client's product is supplied across the globe into a range of settings and their brand is infamous within their industry.
The need to know
- Location: Waterbeach, Cambridgeshire (based on-site)
- Job Type: Permanent / Full Time
- Hours: Monday-Friday, full-time
- Salary: £25,000 - £28,000
The day to day
Our clients customer base includes many different industries and markets around the world. Their complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges. Order Desk activities you will be responsible for include but not limited to:
- To provide the initial contact for Customer Sales Order queries, whilst ensuring responses are professional and timely.
- Process and enter Customer Orders within a measurable turnaround time, and with the highest levels of administrative accuracy. Ensure Software and Encryption requirements are clearly understood and loaded.
- Monitor delivery commitments to Customers and progress any orders which are at risk of not meeting promised dates.
- Administer Radio Manager/Gateway Licence agreements.
- This will involve communication with many internal Departments - Production/Purchasing/Logistics/Technical Support etc. to ensure any queries or problems with Orders are smoothly dealt with.
About you
The successful candidate will be working as part of a small successful team, as well as collaborating with other departments across the business. You will need to be an enthusiastic, motivated, hardworking individual with great communication skills.
- Computer literate
- Organised
- Calm under pressure
- Enthusiastic
- Motivated and hardworking
- Good communication skills - both verbal and written.
If you feel like this could be the job for you, please click apply or feel free to send your CV directly to me.