Business Analyst – Accounts & SSI's
London/Hybrid
Contract from November 2024 – end of April 2025
£565.01 p/d Umbrella
Role purpose:
MSS Operations have initiated a multiyear front to back transformation programme to digitise and scale operations to take advantage of the opportunities that the business are targeting in the coming years.
- Business Growth & Market Transformation
- Client Service
- Digitalisation and Operational excellence.
There are six outcomes (6C's) that the programme is seeking to achieve.
- Cost efficiency translating into better value for business partners
- Control improvements through reduction in operational risk and reduced manual processing,
- Improved Client experience through increased quality
- Improved Colleague experience through improved ways of working that enrich the work of colleagues
- A Commercial focus with faster time to market for new services and existing services that enable business growth
- Capacity that is future proofed and can adapt to regulation and market innovation
The MSS Operations Strategy and Change team manages the Change the Bank portfolio globally to support the strategy and the outcomes being targeted.
Role responsibilities:
- Understand customer needs and the business environment and translate into business requirements and associated outcomes in terms of benefits to be realised
- Bringing design thinking to the analysis and design processes to focus on business services consumers require, the outcomes the business want to achieve and transforming existing "as is" inefficiencies and risks
- Capture, analyse and document business processes associated with accounts and settlement instruction processing "as is" and define "to be" processes aligned to the strategic objectives described above.
- Perform in-depth impact assessment of proposed changes on processes, data and systems and document in a clear and unambiguous manner
- Manage the associated Data modelling (logical and physical) activities associated with those processes
- Define the functional and non-functional requirements that the IT systems need to meet in order to fulfil the requirements documented
- Define configuration requirements for third party and in house systems
- Peer review technical specifications created by IT colleagues to meet the functional requirements, and participate in development and design reviews with IT as required
- Develop User acceptance and system integration test requirements for the changes identified, and work with end users to undertake acceptance testing and defect triage and management as required.
- Participate in change activities which can include diverse tasks such as timeline planning, stakeholder engagement and implementing solutions.
- Devise training and communication.
- Support project management with inputs for governance forums
- Follow the requirements gathering and analysis process using BTF methodology
- Ensure all requirements are aligned to strategic data models and operating model and all exceptions are duly recorded and ratified.
- Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope
- Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement
- Maintain a strong understanding of industry, regulatory and customer needs and apply this knowledge to all change activity to ensure appropriate solutions are developed and delivered.
- Identify risks associated with project plan should be escalated and documented in a timely fashion.
Experience / Knowledge:
- Background in Investment Banking and Markets, with prior Middle Office experience from either a BAU or change capacity.
- Working cross asset class, with a good understanding of financial products, front to back trade lifecycle
- Have a strong working (Operational, Technical) knowledge of the reference data requirements of a global markets and securities services business.
- Strong understanding of various Middle Office functions, and business control processes.
- Proven track record in working with stakeholders across the organisation at the level of Global functional leads and working with them to prepare business cases for new programs, design solutions and implementation roadmaps for approved programs and govern program implementation and benefit realisation, to operational analysts in service centres.
- Hands on experience of implementing and managing Agile ways of working for large complex global project teams
- Hands on experience of managing the build of multi-tenant platforms with competing and complementary user requirements from multiple stakeholders and funding sources
- Experience of building automated exceptions management solutions for Operations teams would be an added advantage
- Experience of dealing with trade and transaction regulatory reporting requirements will be an added advantage.
- Ability to define, document and analyse business process flows and impact on technology flows, and perform E2E business process reviews.
- Strong experience of Data analysis, data modelling, and understanding of data quality and governance concepts for the accounting functions of the bank.
- Application of process automation technologies including RPA and Machine Learning to finance and accounting domains for investment banks
- Excellent project documentation skills and good experience with project delivery and test governance process.
- Evidence of covering the full project lifecycle from inception through to system delivery with IT and process embedding with the sponsoring business function.
- Knowledge of third-party systems (eg PEGA, OMGEO)