I am working with one of the UKs newest Credit Card providers who are experiencing growth and are looking for a Senior Experience Designer to join their growing team.
**Please note this us a UK Based role with a hybrid onsite requirement, please only apply if you are based in the UK and have a UK Right To Work**
What will you be doing?
- Leading research initiatives, including conducting, documenting, and sharing findings with the wider team.
- Facilitating user testing sessions and surveys to gather valuable insights.
- Tracking user behaviour through metric tools and articulating findings to inform design decisions.
- Collaborating on the design of our digital platforms, ensuring intuitive and user-centred experiences.
- Prototyping concepts to validate usability and demonstrate designs effectively.
- Contributing to the management and evolution of our design system to ensure consistency and efficiency.
- Ensuring thorough documentation and organized archiving of all research work for seamless sharing across the business.
What qualities are we hoping to find in you?
- Proficiency in crafting data-driven experiences and possess a solid grasp of data analytics and science workflows.
- Embrace a problem-solving mindset, thriving within a collaborative team-oriented environment.
- Readily adapt to learning complex financial and regulatory concepts with ease.
- Exhibit a keen eye for detail and a proactive approach to tackling challenges, even amidst evolving business requirements.
- Possess a deep understanding of what defines a superior user experience. You can adeptly analyse user issues, devise practical solutions, articulate your reasoning to various stakeholders, meticulously visualize them, and collaborate with engineers to bring them to life.
- Demonstrate proficiency in all stages of the user research and design process - from validating hypotheses with users to effectively communicating concepts and creating both low and high-fidelity prototypes.
- Feel at ease both providing and receiving feedback and critique, fostering a culture of continuous improvement and collaboration.
- Leading research to understand user needs and define opportunities through usability and empathy studies.
- Creating process and user flows, journey maps and interaction models, resulting in low to high fidelity prototypes, artifacts, and tools.
- Review user stories to ensure measurement aligns with user research findings, experience metrics, and business outcomes.
The Team
A diverse team of designers, always refining their skills and expanding their knowledge. Collaboration is key; they value sharing insights and supporting each other's growth as they navigate design's evolving landscape.
Benefits:
- 25 days of annual leave.
- Free Art Pass Membership, including regular team visits.
- Personal training budget (£500 annually).
- Birthdays off.
- Social calendar featuring regular board game evenings, football, and other team events.
- Personal days for charity or volunteering.
- Buy and sell holidays (up to five days).
- Cycle to work scheme.
- Free drinks fridge and snacks.
- Join a small, motivated, and specialized team that fosters a supportive environment and embraces a shared ambition, enjoying a collegiate spirit.