Would you like to be involved in such an important delivery? We are building a completely new system from the ground up in support of our Defence client.
**?**Our Aerospace, Defence and Security (ADS) business designs, develops, and deploys digital solutions that bring clients enduring business value across the UK's public and private sectors. Our rapidly growing Aerospace, Defence and Security business provides technology and data-driven transformation services to clients and supports the wider Sopra Steria business.
You will work with the Service Manager and report to the Solution Owner to provide hardware and software configuration support.
To be considered for this opportunity you must hold an active Security Clearance.
What you will be doing:
- Audit/manage the programme assets
- Administer the Asset Database and the Configuration Management Database (CMDB)
- Administer the Licence Management database
- Act as the programme's focal point for hardware and software acquisition through liaison with the Procurement Team
- Be accountable for the daily management of hardware and software asset information
- Manage the asset database/inventory to ensure accuracy, consistency, and integrity of information
- Gather and maintain essential information such as asset location, asset quantities, identifiers (e.g. serial numbers), and audit status
- Liaise with programme and customer personnel to ensure that assets are managed to meet their needs
- Provide monthly metrics and performance reports to service/project management to support performance targets (e.g. SLAs / OLAs) and to demonstrate good asset management and process/delivery capability
What you will bring:
- Experience of operating service support function(s) within an enterprise environment
- IT hardware and software auditing and management
- Knowledge of procurement processes
- Experience of working with third-party suppliers
- Inventory management skills
- Active Security Clearance (SC)
It would be great if you had:
- An active Developed Vetting (DV) clearance
- An understanding of IT hardware and software components and systems
- Experience of reporting to various management levels, both internal and external
- Experience of working within an agreed SLA framework and monitoring associated KPIs
- Knowledge of ITIL Service Management processes and practices
- Sound knowledge and experience of asset and configuration management tools, techniques, and methods
- Demonstrable experience of managing hardware and software assets in medium to large service management environments
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time Location: Hemel Hempstead Security Clearance Level: Hold an active Security Clearance and be willing to go through DV clearance Internal Recruiter: Josh Salary: £35,000 to £48,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.