ADMINISTRATOR VACANCY (Suitable for a long-term career administrator)
Role overview
We are recruiting for a full time Financial Adviser Administrator to support a Partner / Financial Adviser within a Partner Practice of St. James's Place Wealth Management, based in Moorgate, London.
The role will be an integral part of the team, supporting the Partner (Financial Adviser) at an operational level with a mix of client servicing, business processing and general administration.
It would be particularly suited to an individual seeking a long-term senior administrative career. The successful candidate will ideally have previous experience of working either in a support role for financial adviser, or within financial services or pension environment in general within an administrative capacity. Alternatively are willing to train in this area of administration.
The role is full time and based in the Moorgate office. With some roles, there may be the opportunity to work from home one or day a week post probationary and successful training period (to be confirmed at the discretion of the Adviser).
Role content
Administration / Team communication
- General Administration supporting a small team
- Management of client ID procedure for investments, protection and pensions
- Liaising with 3rd party providers to obtain relevant client information
- Issuing investment letters of authority to providers, and chasing up where required
- Managing workflow of current client cases
- Ensuring all work is compliant within the practice
- Managing the CPD / training requirements for the Partners
Client Servicing
- Meeting Pack preparation in advance of client meetings
- Acting as a point of contact for all client queries as required
- Dealing with incoming emails
- Keeping all client details up to date from each meeting internally
- Checking and issuing policy documentation
- Ensuring the client records are up to date and compliant in accordance with the latest guidelines
- Issuing wealth accounts or valuations to clients
- Issuing signed documentation to Clients
Business Processing
- Uploading client declarations onto iBusiness
- Updating CRM system Salesforce
- Processing switches and surrenders and associated administration.
- Electronic Business Submission processing and setting up of Advice sets, uploading documents.
- Ensuring Client records are fully compliant prior to submission
Person specification
- Preferably previous experience of working in a similar administrative role, with knowledge of financial services preferable (not essential).
- Seeking a long-term career in wealth management administration
- Willingness to take on responsibility and self-motivated.
- High level of computer literacy i.e. Word, Outlook, Excel
- Naturally technical and numerate, and able to pick up new technical programmes and processes with ease
- Able to use own initiative, and work in a fast-paced environment
- Ability to effectively prioritise, with excellent organisational skills
- Enjoys working in an administrative capacity in an Administrative / Practice Manager role.
- Comfortable dealing with High-Net-Worth clients
- Good team player
- High level of accuracy and attention to detail
- Trustworthy and loyal, seeking longevity in role
- Excellent telephone manner and well presented
- Enthusiastic and willing to learn
Additional Information
- Salary: £23-28K per annum pro-rata, dependant on skills and experience.
- Role type: Full-time employed role
- Location: Moorgate, London (EC2V)
- Hours of work: 37.5 hours per week, 7.5 hours per day flexible between 8am - 6.00pm (recognition that extra hours may be required during peak times such as tax year end).
- Holiday entitlement: 25 days per annum, plus bank holidays.
- Training: Full training shall be provided
- Pension: Auto-enrolment pension scheme
For further details, or to apply for this excellent opportunity, please apply online.