Business Improvement Manager
- Job Type: Contract, initially 3 months
- Location: London
- Salary: £550 - 600 per day inside IR35 umbrella
We are on the lookout for a seasoned Business Improvement Manager with a passion for enhancing processes and driving efficiency. This role is central to a large-scale project aimed at introducing enhanced corporate processes across our international operations, with the goal of delivering a robust and consistent experience for our international colleagues.
Day to Day of the role:
- Collaborate with key internal functions such as HR, Finance, and Legal to design and integrate new end-to-end processes or global services, focusing on effectiveness and staff experience.
- Lead working sessions with stakeholders and project teams to undertake root cause problem solving, design creative solutions, and build shared ownership.
- Assess and recommend process improvements that support strategy and align with international constraints.
- Present recommendations and use clear visual management to support stakeholders with decision making.
- Identify areas requiring local improvement support to embed process changes.
- Act as a catalyst for improvement and change, diagnosing problems and building confidence in teams.
- Coach and mentor functional teams to enable further improvements.
- Provide the Project Director with clear assessments of improvements, including documentation of current status, risks, issues, baselines, stakeholder views, and measurable benefits.
Required Skills & Qualifications:
- Minimum of 5 years' experience in process improvement or related roles.
- Hands-on experience with Lean, Six Sigma, and other quality process improvement methodologies.
- Excellent problem-solving and analytical skills.
- Strong communication and presentation skills.
- Collaborative mindset to work effectively with cross-functional teams.
- Understanding of organisational dynamics and business processes.
- Experience in broadcasting, public service, international operations, and shared service centres is advantageous.
- A passion for delivering success and driving improvements.
To apply for the Business Improvement Manager position, please submit your CV and a member of the RPS Talent Team will be in touch.