Senior Billing Specialist
- Annual Salary: c£40k DOE
- Location: Reigate
- Job Type: Permanent, Hybrid (2-3 days a week in office)
We are on the lookout for a dedicated Senior Billing Specialist to oversee our billing operations. The ideal candidate will play a crucial role in managing our billing cycle, ensuring precision and efficiency. This position demands a forward-thinking individual who can offer strategic improvements to our billing system and effectively handle intricate billing-related issues.
Day-to-day of the role:
- Spearhead the execution of the monthly billing cycle, guaranteeing its accuracy and prompt completion.
- Actively suggest and implement enhancements to refine the billing process.
- Conduct assessments and modifications of client charges as needed.
- Keep key financial records and databases up to date to ensure their continued accuracy and utility.
- Manually process billing for services not covered by automated systems, ensuring alignment with client agreements.
- Address and resolve billing inquiries from clients and manage the termination of accounts when necessary.
- Collaborate with various teams to bolster the precision of billing data.
- Scrutinize invoices from suppliers, compare them with received data, and initiate claims for any discrepancies.
- Partner with your supervisor to rectify errors, refine operational procedures, and promote process efficiency.
- Serve as a primary contact for clients with sensitive billing issues and manage intricate billing inquiries.
- Handle specific commercial reporting responsibilities.
- Engage in complex billing investigations and resolutions.
Required Skills & Qualifications:
- A solid background of at least two years in a Billing role within the Telecoms industry.
- Demonstrated expertise in conducting thorough analysis and crafting tailored reports for client billing inquiries.
- Proficiency with billing platforms such as aBILLity or similar systems.
- Exceptional verbal and written communication abilities.
- A proactive mindset with a talent for fostering strong client relations.
- Robust analytical skills with a high level of precision.
- The capacity to work independently within defined guidelines or collaboratively with a team.
- Competence with Microsoft Office suite and familiarity with database management.
- A minimum of five GCSEs, including Maths and English, or equivalent qualifications.
Benefits:
- 25 days of annual leave plus 8 bank holidays.
- Flexible hybrid working model.
- Complimentary daily breakfast offerings in the office.
- Frequent company-wide gatherings.
- Recognition program for outstanding employee contributions.
- Comprehensive pension scheme and life coverage.
- Lucrative referral incentive program.
- Access to support services for mental health, financial, and legal matters.
- Personalised training and career development opportunities.
- Opportunities to participate in annual community service initiatives.
- Flexibility to trade annual leave days.
- Quarterly opportunity to win a substantial contribution towards fulfilling a personal dream.
To apply for the Senior Billing Specialist role, please forward your CV and a cover letter that highlights your relevant skills and experiences.