Café Manager
Salary: £14.50 per hour
Battle, East Sussex
Hours: 8:30am to 5pm (37.5 to 40 hours per week) including weekends and bank holidays.
Popular café in Battle, East Sussex, which is part of larger hospitality group, requires an experienced Front of House Café Manager to lead the team providing exemplary service to customers in this busy scenic café.
You will be responsible for :
- Full front of house duties.
- Managing and overseeing a team of 10 over a full week, which are a mixture of permanent and zero hours workers.
- Leading the team, setting rotas, training and mentoring staff.
- Upselling and cross selling products.
- Monitoring daily expenses.
- Utilising the EPOS till system for processing customer bills and payments.
- Ordering and monitoring stock and supplies.
- Table service.
- Cleaning all areas including pot washing.
- Barista services and maintenance of coffee equipment etc.
- Ensuring all café areas are clean and tidy and meet health and safety standards.
- Nurturing relationships with customers to ensure the excellent reputation of the café.
You must also be willing to work weekend and bank holiday shifts when required.
Benefits:
Free parking available.
Staff discount on food and retail products.
Company pension.
28 days holiday.
Requirements
A minimum of 2 years' experience within a Café management or supervisory role.
Barista experience.
Level 2 Hygiene certificate.
An understanding of health and safety.
Excellent customer services skills.