Ecommerce Administrator
- Location: Alresford, Winchester
- Job Type: Full-time (35 hours per week)
- Remuneration: £25,000 to £30,000
We are seeking a Ecommerce Administrator to join a growing business. This role is integral to supporting and maintaining effective e-commerce operations and requires a candidate with excellent communication skills, strong organisational ability, and a keen eye for detail.
Day to Day of the Role:
- Manage stock control, ensuring accurate reporting and organisation of office warehouse stock levels.
- Maintain efficiency across all Amazon channels (USA, UK, and EU) in collaboration with the Global Sales Manager.
- Administer systems and e-commerce platforms, including order processing and troubleshooting on Amazon and other marketplaces.
- Conduct weekly and as-needed sales reporting for Amazon and other marketplaces.
- Provide exceptional customer service, resolving concerns and complaints efficiently.
- Support the sales team with daily administrative tasks and maintain sales records and customer data.
- Contribute to a constructive working environment and uphold the business' values and vision.
Required Skills & Qualifications:
- Proven sales administration or operational experience.
- Familiarity with sales or ERP management software, experience with Brightpearl is advantageous.
- Experience with Amazon and Marketplace administration is preferred.
- Proficiency in Microsoft Office, particularly Excel.
- Strong analytical and data management skills.
- Excellent communication skills and a can-do attitude.
- Self-motivated, enthusiastic, and a quick learner.
- Ability to prioritise and multi-task with excellent organisation and planning skills.
- A team player with patience and attention to detail.
Benefits:
- 28 days holiday plus bank holidays.
- Birthday day off in addition to holiday allowance.
- A small, friendly team environment.
- Competitive salary and opportunities for growth.
To apply for the Sales and Ecommerce Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining the team.
If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately on this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by Reed Business Support Basingstoke.