Application Support Specialist
Inside IR35 contract
3 months- likely to extend
- London, Finsbury Circus
- Day Rate Contract: £290 Per Day
- 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
- Team Size: Team of 4 on a shift Rota
We're looking for an IT Application Support Specialist to join a global Real Estate company in central London.
You will be acting as the SME for all Dynamics 365 Sales queries.
Essential Skills
- Dynamics 365- Sales
Nice to have
- ITIL
- Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
- ServiceNow (for incident management)
- Azure Virtual Desktop (AVD)
- Microsoft Dynamics 365 (D365)
- Office 365 Suite
- Bespoke Application Support
Your Responsibilities
- As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
- Maintain, update, and configure applications to ensure seamless operation.
- Collaborate with your team and external partners to resolve technical issues.
- Offer top-notch customer service, managing incidents and escalations efficiently.
- Conduct testing on new and existing systems to ensure integrity and robustness.
- Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
- Uphold ITIL framework guidelines to maintain high standards in service delivery.
Please apply if you're keen!