Customer Service Administrators are needed to provide exceptional customer service to patients over the phone. This long term opportunity in Trowbridge requires individuals with a passion for customer care and a supportive, empathetic approach.
Client Details
Our client based in Trowbridge, Wiltshire, is going through a busy period and requires additional support. Located next to excellent public transport routes, there is also free parking for those who drive.
Description
As the Customer Service Administrator, you will be responsible for:
- Calling a high volume of customers (no cold calling)
- Building relationships with the same customers weekly
- Processing orders
- Data inputting
- Dealing with queries
- Maintaining a professional and caring telephone manner
- Support the team in daily administrative tasks.
- Collaborate with colleagues to streamline processes and enhance service delivery
Profile
In order to be considered for the Customer Service Administrator role, you must be able to do most, if not all of the above.
Job Offer
The chance to work in an ongoing temporary position with the high potential to go permanent.