£39,363 per year
Permanent
Monday to Friday, 40 Hours between 8.00 - 6.00pm
We are looking for a dedicated and skilled team member to join our clients dynamic team. This role combines hands-on technical work with crucial administrative tasks to ensure that customer-defined requirements are met with operational excellence.
Experience of working with Eletric Vehicles (EVs) is essential.
Scope of the role:
- Work distribution: 60% working on vehicles and 40% administering warranty.
- Vehicle specialisation: Work on brand specific vehicles, including Electric Vehicles (EVs)
- Service & Repair: Carry out Manufacturer Based Services adhering to manufacturer specific requirements.
- Diagnostic Work: Conduct complex diagnostic work, adhering to the best repair methods as outlined by the manufacturer.
- Warranty Administration: Process and administer warranty claims accurately, following manufacturer-specific processes.
- Offer guidance, development support for colleagues on diagnosis and best repair methods.
- To manage individual times and focus on won efficiencies and effectiveness.
Key Responsibilities:
- Warranty & Repairs: Execute warranty repairs in compliance with manufacturer processes.
- Timely & High-Quality Work: Deliver work on time and to a high standard, following instructions meticulously.
- Training & Development: Undergo a minimum of 5 years of manufacturer-specific training, gaining qualifications, especially for EVs.
- Data Analysis: Read, analyse an understand complex mechanical and electrical data to diagnose and resolve issues.
- Documentation: Maintain clear and accurate record of work carried out.
- Scheduling & Claims: Schedule warranty work with the workshops
Skills, Knowledge & Experience
- Must hold a full UK driving licence
- Excellent communication skills are essential
- Brand qualifications are desirable but full training will be provided.
- Ability to adapt to new systems and keep up with evolving products through manufacturer-supported programs.
- Strong team player to ensure departmental success.
- Ability use own initiative, adapt quickly to changes and work effectively.
- Ability to provide concise and legible write-ups of work carried out.
Interested?
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