Service Administrator
Manchester, Trafford Park
Working hours: 0800 - 1600 or 0830-1630 Monday - Friday
Temporary
£11.44 per hour
If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you.
Job role / duties
The role will involve learning how to assist customers with vehicle maintenance queries over the phone.
Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance.
The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service.
- Extracting data from a Excel spread sheet
- Analysing the data
- Transferring calls and information to the correct contact
- Dealing with queries
- General administration
To be considered for this role you MUST:
- Be good with Excel
- Have high attention to detail
- Be able to work on your own and as part of a team
- Have good communication skills
- Be numerate & literate
To apply for this exciting position please call Anita on or apply on line. If you have not received feedback in 14 days please deem your application as unsuccessful