Housing Options Officer
Braintree, Essex
£30 per hour
Contact (3 months+)
The Role:
The purpose of this role is to provide a front-line, customer-focussed service to individuals and families experiencing housing difficulties. To assess housing needs and provide specialist advice in respect of all housing options in order to prevent and relieve homelessness. When prevention opportunities have been exhausted, to undertake investigations to determine the Council's duties under PtV11 Housing Act 1996, as amended, and ensure that statutory obligations are carried out.
The Candidate:
To be successful in this post you will need:
- Good interviewing and interpersonal skills. Excellent organisational and communication skills coupled with an empathetic style. Strong IT skills and letter writing skills are also important.
- Experience of providing housing advice to the public and of liaising with other statutory, voluntary or private sector organisations.
- Experience of working in a housing service or a similar area of work.
- Experience of issuing Personalised Housing Plan (PHP)
- Experience of writing s184 decisions
Willingness to work in the office in the first 4 weeks of starting the role followed by a hybrid work pattern of 2-3 days a week in the office.
A Driving Licence and access to a vehicle would be desirable.
How to apply
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; .