The water regulation's inspector role is responsible for the inspection of both domestic and non-domestic properties within the Thames Water area, inspecting plumbing systems both reactive and proactive for compliance of the Water supply (water fittings) Regulations 1999. The role also involves the auditing of approved plumbers. This is a customer facing role.
What you'll be doing as a Water regulation inspector
- Conduct inspections to meet our regulatory targets.
- Audit approved plumbers, monitoring their competency and customer care.
- Audit RPZ valve installations.
- Direct involvement in high-risk/high-profile investigations, like water quality contamination cases.
- Support notifications related to plumbing alterations under Regulation 5 of the Water Fittings Regulations.
- Develop and optimize processes to improve customer compliance, working with Wholesale Market Services, Developer Services, etc.
- Manage aspects of the Approved Plumber Scheme, including promotion, recruitment, training, and quality assurance.
- Collaborate with Water Regs teams to ensure continuous improvement.
- Engage with internal stakeholders to drive water regulation awareness and competency.
- Work with external stakeholders to improve regulatory awareness among domestic and non-domestic customers.
Base Location: Please note that this role often requires driving to various sites in the Oxford, London, and Reading areas. Your base location can be flexible based on where you live.
Working hours: 7:36 am to 3:36 pm Monday to Friday
Necessary requirements for the role: Full UK driving licence
What you should bring to the role
- Sound working knowledge of Health & Safety regulations and internal processes. (advantageous)
- City & Guilds or NVQ equivalent on the enforcement of the Water Supply (Water Fittings) Regulations 1999. (advantageous)
- Relevant industry experience and understanding of the business will be beneficial.
- Fully competent in using the appropriate company IT systems and office software.
What's in it for you?
- Competitive salary up to £35,000 per annum, depending on your skills and experience.
- Annual leave: 24 days holiday per year, increasing to 28 days with length of service. (plus bank holidays)
- Company-provided van.
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.
Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Wate
r
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.