Resident Bookings Coordinator
Hillingdon
30-32k
My client a successful and growing buildings/maintenance organisation are busy and now require a Bookings coordinator for a new LBH contract. This is a contract that will last for a minimum of two years and requires a driven and motivated person who has experience of scheduling and booking works of teams and people.
The position is Monday to Friday 8-4.30pm. A car owner is also essential as you will be visiting residential properties in the Hillingdon area- £10 per day fuel allowance.
The role
- Serve as the primary contact for residents, providing clear and timely updates on the progress of their upgrades.
- Address and resolve any concerns or issues that arise during the upgrade process, ensuring resident satisfaction.
- Organise and conduct resident meetings and consultations to discuss project timelines, procedures, and expectations.
- Coordinate and schedule appointments for site inspections, installations, and follow-up visits, ensuring minimal disruption to residents.
- Maintain an up-to-date project calendar, tracking all activities and appointments related to the upgrade programme.
- Record and maintain accurate records of all resident interactions and project progress.
- Collaborate with the project management team, contractors, and suppliers to ensure timely and efficient project execution.
- Prepare and distribute project-related documents, notices, and updates to residents and team members.
- Experience
- Previous experience in a customer-facing role, preferably within construction or social housing.
- Proven experience in scheduling and coordinating appointments.
- Experience working in a similar role (desirable)
- Skills
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
What you need to do now
Is this a great opportunity for you? Apply today!
Not quite what you're looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement.
*Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer.
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