Position Available: Credit Controller (6 Month Fixed Term Contract)
Location: Gloucester
Salary: £27,000 per annum
Our client in Gloucester is seeking a dedicated Credit Controller to oversee their customer base and ensure timely payments while taking necessary actions to address outstanding debts.
Responsibilities:
- Collaborate with a team of 4 Credit Controllers to minimize and manage debt.Provide exceptional customer service to clients.
- Work closely with sales representatives across different accounts.
- Promptly follow up with debtors to secure payments.
- Monitor payment patterns and identify any deviations.
- Take ownership of the debt recovery process, including documentation, query resolution, and issuing dunning letters.
- Conduct credit checks on new customers using reference agencies.
- Develop and propose strategies to reduce outstanding debt, including negotiating payment plans.
- Recommend writing off unrecoverable balances as needed.
- Assist in other tasks as required to support various business functions.
Requirements:
- Strong interpersonal and communication skills for effective collaboration with internal and external stakeholders.
- Attention to detail, organizational abilities, and accuracy are essential.
- Proactive mindset with strong analytical and problem-solving capabilities.
- Proficient in IT, including Microsoft Office applications, particularly Excel.
- Ability to manage multiple tasks and meet deadlines.
- Polite and positive telephone manner.
- Familiarity with pre-action protocols for debt claims is advantageous.
How to Apply:
Don't miss out on the opportunity to join a dynamic team! To apply, please send your CV to Katie at i2i recruitment today.
While we strive to review all applications, please understand that due to current circumstances, we may not be able to respond to every applicant. If you haven't heard from us within 5 working days, please consider your application unsuccessful on this occasion.