We have an exciting opportunity to recruit a Housing Officer on a temp to perm basis on behalf of our national client who provide supported housing services to vulnerable adults. You will be the main lead for housing management & estate services within your patch, supporting on-site Housing Support Workers to ensure the effective & efficient delivery of Income Recovery, Tenancy Support, Estate Management and Legal Duties.
This is a 50/50 hybrid position with 45p mileage paid from home, but will be expected to travel to sites/offices in Liverpool, Wirral, St Helens and North Wales. You will be working 35 hours per week, Monday to Friday, 9am to 5pm.
Your new role
- Monitoring all rent accounts for both current and former arrears, taking direct action where arrears are accruing and appropriate steps to recover income.
- Ensuring service users are receiving correct Housing/Welfare Benefits, attending joint visits or appointments with HSW's to offer assistance with money matters, debt or benefits.
- Preparing legal casework & documentation including notices, witness statements and any paperwork for enforcement or ending a tenancy.
- Co-producing action plans with Housing Support Workers
- Supporting and advising on anti-social behaviour cases to promote early interventions, liaising with ASB Advisors where appropriate
- Ensuring all known repairs have been reported, and sites are compliant with health & safety standards
- Undertaking occasional property visits to ensure service charges are set appropriately
What you'll need to succeed
- Minimum 2 years' housing management experience including preparing legal casework, drafting witness statements and preferably self-representation
- Good knowledge and understanding current housing legislation in relation to housing management, tenancy enforcement and homelessness
- Strong understanding of Welfare/Housing benefits system
- Experience of dealing with current/former tenant arrears and ability to maximise income and minimise arrears
- Driving licence with access to own vehicle and valid business insurance
What you'll get in return
- Temp to perm contract
- Hybrid working with mileage reimbursement from home (45p per mile)
- Weekly pay until moving permanent
- Competitive salary with excellent company benefits and generous annual leave allowance
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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