About The Role
Introduction
Security Officers provide and essential role in the security operations. Buildings, the security officers have 2 vital roles, firstly they must ensure the campus is safe and secure for all staff and students, secondly, they must ensure that a customer service approach is provided to all customers on campus.
You will be working on a 4-day-on-4-day-off shift pattern, 20:00 to 08:00, 42 hours per week, on a permanent, part-time basis.
Purpose:
This document will provide a clear guideline on the role and responsibilities of the security officer.
Key Points
- The security officer must ensure the campus is a safe and secure place.
Procedure
The Security Officer duties include but are not limited to.
- To deliver the day-to-day security static and patrol operations in order to provide a safe and secure environment for all students, staff and visitors and their personal property, as well as ensuring the security and safety of university building and equipment.
- Officers will be routinely required to think and act within a wide range of defined procedures and precedents but also frequently to use your experience, judgment and initiative to make decisions on how to respond to a variety of situations and customers, including students, staff, conference delegates, contract works staff and visitors.
- You are to adhere to the Assignment Instructions, Risk Assessments and Standard Operating Procedures.
- To report for your Roster Duties on time and in full Uniform.
- You are not to leave your shift until properly relieved.
- To be in possession of a notebook and pen and any other equipment deemed necessary for the role.
- To conduct patrols of the campus premises both internally and externally, as instructed by the Security Management or FM.
- To respond to incidents and be aware of all procedures required within incidents.
- To monitor access and egress as required to all buildings on the campus and respond to breaches.
- To ensure Radio Checks are undertaken within the period requested by the Control Room.
- To ensure that all problems or incidents, which occur during the course of your duties, are reported promptly to the Control Room.
- To be conversant in the Building Fire Alarm Activation Procedure, including Fire Alarm Response & Investigation.
- To be conversant with the procedures and trained in the operational requirements of the Emergency evacuation.
- To ensure integrity of the security systems is maintained as directed by the security management.
- To immediately report all potentially suspicious packages, vehicles and characters within your patrols to Control Room or shift supervisor and be advised about unattended valuables and actions to be taken.
- To immediately report all Health & Safety hazards to the Control Room and to instigate procedures to alleviate any further risk or damage to property or persons.
- To submit written incidents reports as required or instructed by the Security Management.
- Security Officers are not permitted to eat or drink in uniform anywhere on the University premises in public view.
- Officers are not to use personal mobile telephones whilst on duty except in cases of personal emergency.
- All welfare issues such as extreme drunkenness, mental health and wellbeing should be directed to the shift supervisor. You must not leave a vulnerable student unattended.
- You are to carry out all other duties directed by your shift Supervisor, DSM, FM and Security Manager.
- Any other duties deemed to be appropriate or necessary to the post.
Knowledge:
- Safety, Security and first aid policies and procedures.
- Understanding of departmental and Trust health and safety policies, written systems of work and departmental rules and procedures.
- Preparing clear and concise written incident reports.
- Maintaining accurate records of work performed.
- Using Initiative and independent judgement within established policy guidelines.
Training / Qualifications
- SIA Door Supervisor licence.
- SIA Public Space Surveillance Licence desirable
- Must have both a door supervisor and a CCTV licence,
Experience
- Experience of working within the security industry.
- Experience of working in a team-based environment.
- Experience of working under pressure.
- Experience of working to protocols and procedures.
- Experience of talking to members of the public, service users.
- Good attention to detail and completion of tasks to deadline.
- Ability to exercise judgement with problem solving and seeking advice appropriately.
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.