Job Title:
Night Support Worker
Contract Type:
Permanent
Salary:
£25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role) plus 10% night allowance
Working Hours:
37.5 hours per week
Working Pattern:
4 nights on, 4 nights off (shifts between 8.40pm – 9.40am)
Location:
Jamaica Street, Bristol
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Night Support Worker
This role is based at Jamaica Street Hostel in Bristol. This service provides emergency accommodation for customers aged 18+ who are experiencing homelessness, as part of Bristol City Council's homelessness provision.
Customers may have complex needs such as substance misuse, addiction, homelessness, trauma and behavioural, physical and mental health needs.
The aim is to provide support which will enable our customers to develop skills and move on to accommodation that better suits their individual needs.
For example, connecting them with other support agencies such as GP referral, helping them manage their money, signing up for benefits, and signpost to relevant support. You will need to keep records of everything, so there is some admin to do.
When a customer leaves, you will clean and prepare their room, ready for the next occupant.
It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. At times this role is tough, but most of the time it can be incredibly rewarding.
About you
We are looking for someone with:
- Experience working with homeless and substance use client groups
- Understanding of other support services in Bristol
- Experience of working with vulnerable people
- Experience of delivering structured support and risk management
- To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
- An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
- Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working
Why Riverside?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.