Your new company
This multi-academy trust has around 10 schools as part of their organisation and due to individual school needs, as well as ongoing trust IT projects, the Head of IT has approached Hays keen to appoint an IT Technician/IT Engineer to join their team on a permanent basis. The Trust has a mix of both primary and secondary schools and therefore there are varying needs in each school from an IT perspective, however you will become an integral part of this well-established team. Predominantly based in the Blackpool area, but with some schools in Lancashire, the role will be based mainly in the Blackpool & Fylde area. The trust has experienced significant growth in recent years, due to its ongoing success and high performance, and it is therefore important that the right individuals are appointed to further facilitate this growth and success.
Your new role
Reporting to the Head of IT, you will be responsible for providing a high level of IT support to both pupils and staff in both the school and across the wider trust, ensuring the highest level of support is available. You will work closely with other members of the IT team and therefore, will receive further training and support. On a daily basis, duties will include supporting with both hardware and software installs and updates, responding to any hardware build requests, responding to requests coming through on an internal ticketing system and resolving these efficiently. In addition, you will work closely with Network Managers and senior IT staff around the delivery of any IT projects which often involves the upgrading of current infrastructure and introduction of new systems and technologies.
What you'll need to succeed
In order to be successful in securing this position, you will have proven experience providing IT support in a reactive hands-on environment where you have provided face to face support with both hardware and software, with experience working in the education sector being beneficial. The passion for working in IT, as well as an interest in further developing your skills and knowledge is also essential.
What you'll get in return
In return, you will become an integral part of this IT team where you will receive further training and support, therefore allowing you to further develop your skills and your career. You will receive a competitive salary of between £26,000 and £29,000 which also comes with an attractive benefit package which includes 26 days holiday plus bank, access to an employee wellbeing platform, a cycle to work scheme, free eye tests and various others. Finally, you will also receive a local government pension scheme.
What you need to do now
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