Think Accountancy & Finance are delighted to be working with a culture filled company offering an exciting opportunity for an experienced and confident Credit Controller.
If you're looking for a role where you can lead the credit control function, this is your chance to play a key part in a supportive, employee-focused business.
In this position, you'll be responsible for handling overdue payments, managing cancellations, and ensuring smooth operational processes. You'll work closely with a friendly and driven team while also liaising with other areas of the business, so exceptional communication is key.
Key Responsibilities
- Proactively manage outstanding payments, contacting customers to resolve overdue accounts.
- Ensure all communication with customers is professional and in line with company policies.
- Handle service cancellation requests, providing necessary contractual details and calculating any early termination charges.
- Maintain accurate records of all communications and payments.
- Collaborate with internal teams to resolve issues and ensure a smooth process.
Ideal Candidate Requirements
- A confident and assertive communicator, comfortable handling difficult conversations.
- Experience in a customer-facing role and managing accounts.
- Previous experience in credit control and dealing with overdue accounts.
- Sage 50 is desirable
Why Apply?
This role offers an excellent salary and benefits package, including an annual bonus after your first year. There's a hybrid working option after probation, along with additional perks such as private GP access, team lunches, social events, and shopping discounts. You'll also enjoy the opportunity to work in a collaborative business that values growth and team success.
If you're ready to make a real impact and grow your career in a supportive environment, we'd love to hear from you! To apply, please submit your CV now!