Property Receptionist - London, SE8
Start immediatly, Tues to Sat, 9am-6pm, £13.15ph
Luxury apartments in Deptford, require a customer focused Reception/Administrator to deliver front of house support within their property.
Duties will include:
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Handle day to day enquiries and complaints from residents and escalating where required.
- Support in the preparation and delivery of customer communication ensuring residents are regularly updated on building matters and other matters that may impact their experience.
- Manage parcel overflow ensuring both residents and delivery companies are ‘managed' to follow parcel strategy.
- Conducting inventories of apartments
- Ensure the resident move in and move out process is seamless.
Requirements
- Previous Reception, Customer Service, Reception, Front of House, Concierge experience.
- Experience within property, hospitality, travel or similar would be an advantage.
- Strong written and verbal English skills.
- Well presented
- Passionate about customer service.
- Ability to build relationships.
- Self-motivated and able to work alone.
This is temporary role to start immediately. Post your cv now!
(Ritz Rec Emp Bus)