Business Administrator
Salary circa £25k - £30k dependent on skills and experience + Employee Benefits (Health Care, Pension, 25 days holiday)
Full Time 9am – 5pm (30 mins for lunch) or 9am – 5.30pm (1hr lunch) some flexibility on hours
Office based – Hampshire GU10 – free on-site parking
Immediate start available
Permanent
Job Summary:
The Business Administrator is a core part of the Operations team, supporting the needs of an exciting and growing business.
This is a cross-functional role, with a specific emphasis on financial management, communicating with clients, businesses and local authorities, as well as members of the clinical team.
We work from the most beautiful, air-conditioned office space, enabling the clinical team to deliver a top-quality service, well above the minimum standards required.
Responsibilities and Duties:
- Responding to client enquiries, via email or phone, ensuring prospective clients receive relevant information required, queries are answered or referred on to the appropriate clinical staff, updating our sales management system
- Follow up on all sales enquiries and updating our sales management system
- Create and issue detailed quotations for business clients
- Uploading relevant data to our bespoke care management system
- Ensuring accurate data integrity within our care management system
- Issuing review reports and updating records / quotes if required
- Support the office management function with the day to day running of the Clinic
- Finance administration such as: chasing purchase orders, invoicing, adding expenses required for invoicing, budget management, provision tracking
- Manage our associate timesheet system. Creating & archiving projects, review timesheets & expenses for accuracy and approve. Create monthly associate invoices ready for payment.
- Manage our Credit Control process: chasing overdue payments
- Manage our daily revenue bank reconciliation process
- Assist the clinical team with diary bookings/confirmations/cancellations when required.
- Keep policies and procedures up-to-date. Write and review as required.
- Assist with Business Client management such as discharges, budget changes and issues.
- Taking ownership of key business functions as requested by the Practice Directors from time to time
Qualifications and Skills:
- Exceptional eye for detail and accuracy
- Ability to pick up and learn new skills, processes and software packages quickly
- Excellent organisational skills, with ability to effectively prioritise and multi-task
- Deliver on tasks set, in a timely manner
- Used to working with multiple software packages
- Ability to work well within a close-knit team and alone using own initiative
- Clear and effective communication skills, with an aptitude for liaising with parents, who are sometimes stressed, regarding our young clients
- Creative thinking, positive and proactive with a can-do attitude
- Ability to work effectively under pressure when required
- Good working knowledge and experience of Microsoft Office, Word & PDF.
- Intermediate knowledge and experience of Excel – basic formulas, formatting, filtering, sorting, pivot tables
- Experienced using healthcare, management and accounting packages a distinct advantage
- Driving licence and a vehicle; our clinic is not accessible via public transport
About Ace Children's OT:
Founded in 2012 by Alison Cairns, OT; we deliver comprehensive and detailed assessment of a young person's needs, whether these be developmental, neurological or chromosomal.
Offering a wide range of paediatric OT services, from EHCP assessment and treatment interventions from age 2 – 25 years to training workshops for parents, school transition visits to Expert Witness representation at legal tribunals, Ace COT has established a reputation as providing high quality interventions and receives referrals from the NHS, schools, local charities, solicitors and paediatricians as well as from private sources. We have established effective links with other local providers, such as speech and language therapists and paediatric psychologists, to ensure a holistic approach to treatment.
The whole focus is on the needs of the child, reflected in our vision statement:
"Your child's needs are at the heart of our business"
Much of our work is carried out in the community; we also offer a clinic space, set in tranquil countryside just outside the village of Crondall in North East Hampshire.
Interested? Please send your cv by return.
INDLS