Healthcare Administrative Assistant
Xyla (part of Acacium Group)
**Homebased with 1 day per month in Stoke
**Permanent, Full time
**£26,000 - £28,000 per annum
**Unlock your potential:
Do you have a background in and passion for continuing healthcare? Are you looking for a role where you can make a positive difference to patients and their families lives?
We're looking for an organised and personable individual to join our team as a Healthcare Administrative Assistant, where you will play a key role in the success of the Care assessments team at Xyla. In this role you will be responsible for gathering and collating evidence for the retrospective reviews of previously unassessed periods of care, undertaking reviews, taking appeal minutes and writing clear reports that demonstrate need. Using your clinical knowledge and judgement you will identify evidence of good practice and the key areas of learning needs.
Part of Acacium Group, Xyla is an integrated healthcare solution that improves people's lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. Xyla's care assessments team works with your local authority and the NHS to deliver excellence in care and the best possible health for everyone. As the largest independent provider of health and social care services in the UK, we ensure our service users are correctly assessed for the right care at the right time.
Every day you will...
- Meet with patients/representatives in sensitive situations and provide appropriate responses in a variety of complex scenarios
- Analyse and interpret large volumes of information enabling robust decisions to be made for NHS Continuing Healthcare, working to timescales within National NHS guidance and agreed KPI's
- Identify evidence demonstrating current needs and identify gaps in evidence collected, using clinical knowledge and judgement to identify evidence of good practice and key areas of learning needs
- Liaise with our Clinical teams, ICB's, adult social care, care providers, patients, family members, solicitors as and when required
- Participate in 1-1 and clinical supervision and facilitating meetings with patients/representatives explaining assessment processes and discussing complex health and care needs
What's in it for you?
- Endless learning & development opportunities including fully funded qualifications
- Opportunities to enhance your experience and skillset within a global organisation made up of 20+ different brands all designed to make a difference to people's lives
- Flexible working with oppourtuntites to work from home
- Gym flex- discounted gym memberships, UK-wide!
- Rewards portal offering discounts on shops, restaurants, bars and cinemas
- Paid working travel expenses
- Regular events & incentives
- 2 paid charity days a year
- Free flu vaccinations
- Health assessments and dental insurance
- Pension scheme matched up to 5%
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people's lives!
To thrive in this role you must...
- Have a background in healthcare or social care
- Have good knowledge of continuing healthcare, NHS framework, DoLS and the Mental Capacity Act
- Have the ability to organise and prioritise workload effectively
- Be detail orientated with administration experience
Our inclusion commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.