Export Coordinator
- Location: Wetherby
- Salary: Up to £28k per annum
- Job Type: Full-time
We are seeking a Shipping Coordinator to join our award-winning manufacturing company, which produces high-quality, commercial products to clients worldwide. As part of growth, we are looking for an experienced individual to handle shipping, order processing, product planning, and customer service duties within a friendly team.
Day-to-day of the role:
- Review client orders against estimates, ensuring all finishes and prices are correct, and place orders with manufacturers.
- Acknowledge customer orders and generate all necessary invoices, packing notes, and documentation in compliance with export regulations.
- Arrange dispatch with appropriate carriers and manage the negotiation.
- Liaise with carriers regarding customs clearance for goods.
- Provide order confirmations to clients, including anticipated delivery and installation dates.
- Respond to client emails, advising on lead times and other queries.
- Assist with shipping and produce required documentation.
- Coordinate with business locations worldwide to schedule deliveries and arrange installation.
- Contact clients post-installation for feedback.
- Participate in product knowledge training sessions.
- Attend meetings with other company functions to perform duties and aid business and organisational development.
Required Skills & Qualifications:
- Experience in a similar role with shipping/export expertise.
- Excellent customer service skills.
- Strong time management and prioritisation abilities.
- Familiarity with export regulations and documentation.
- Proficiency in negotiating commercial arrangements.
- Effective communication and liaison skills for coordinating with international locations.
Benefits:
- Competitive salary based on experience.
- Opportunity to work with a dynamic and growing team.
- Engaging role with international scope and client interaction.
Apply today