Position; Assistant Front of House Manager
Location; Oxford
Salary; £31,992 per annum.
Planet Recruitment are proud to be working with our well-established client in central Oxford, who are seeking a new permanent member of their team as an Assistant Front of house Manger. This role is based on 40 hours a week but expected to be flexible due to big events.
Main Responsibilities;
- Ensure that provision of services meet or exceed the expectation of college members and conference delegates
- Ensure service for each meal period to agreed standards of service, maintaining all food hygiene standards whilst ensuring all dietary requirement and allergens are correctly implemented
- Make suggestions to develop service standards to meet the changing needs of college and its customers
- Organise and direct each meal period so that staff are assigned according to service level needs
- Monitor the appearance of staff, ensure they are correctly uniformed and meet approved standards of appearance
- Lay tables, plan table assignments, prepare and set up for meal service. Where necessary, physically assist staff in their duties.
- At the end of each meal period ensure wash up is clear and all service areas are clean and tidy
- Effectively and proactively communicate with other College departments as required
- Consistently monitor, anticipate and react to college members and customers' needs in order to ensure maximum College members and guest satisfaction at all College events
- Drive the College van to support events taking place away from the main College site, if authorised.
- Ensure that all rooms in use for functions have been prepared and laid according to Kx. During conference dinners, liaise directly with event organisers.
- In the absence of the FoH M, check and respond in a timely manner to all emails regarding Hall catering services
- In the absence of the FoH M prepare rota in consultation with the Catering Administrator, Hall, SCR, Bar and Cafe teams (including casual staff) whilst ensuring this is within pre-set budgetary limits
- Carry out regular monthly stock audit in Hall, SCR and Café
- Submit accurate time sheets and records of hours worked by all Hall staff and prepare staff wage sheets in conjunction with the FoH M / Catering Administrator for weekly sign-off by the Head Catering Services Manager
- In the absence of the FoH M in consultation with the Catering Administrator prepare payroll information for Accounts
- Check the catering department's internal and external bookings, from Kinetics (Kx) or the Meal Booking System from Mercury/Accurate Solutions
- Orders: - receiving the initial order, checking for updates, through to time of delivery
- Circulate, to the appropriate team, the weekly and daily events running sheet and catering specifics
- Deliver an efficient administration support function to the Catering Administrator and FoH M
- Liaise with Financial Controller regarding format and content of financial reporting for Finance team
- Liaise with Supervisors to appropriately deploy permanent and casual staff
- Deputise for the FoH M in their absence
Commutable locations;
Headington, Oxford, Cowley, Summertown, Abingdon, Botley, Bicester
INDCOM
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.