Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the London office with a salary up to £35,000 plus great benefits.
Air Product and Ticketing Executive duties:
- Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
- Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
- Processing refunds via GDS or BSP
- Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
- Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
- Checking BSP frequently and investigating any pending ADMs
- Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
- Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
- Assist the finance department and internal teams with BSP and ticketing related queries
Air Product and Ticketing Executive skills required:
- Working with GDS, preferably using Galileo daily
- Understanding fare construction and manual fare builds
- Ticketing net, ITX and published fares
- Dealing with re-issues
- Solving flight/ticket related problems efficiently
- Working within a TMC environment in an operational capacity
- You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial
Additional information
- Monday to Friday 9am to 5.30pm
- Based from home but based in reachable distance of London for occasional team meetings
- Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etc
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk