Job Title: Financial Inclusion officer (Housing Benefit Officer)
Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Employer: Pertemps Recruitment Partnership for London Borough of Harrow
Contract Type: Temporary (3 months ongoing)
Hours of Work: Monday - Friday, 09:00 - 17:00
Working Arrangements: Hybrid (2-3 days per week in the office)
Overview of the Role:
Pertemps is seeking a motivated and self-driven Financial Inclusion officer (Housing Benefit Officer) to join the expanding team at the London Borough of Harrow. This temporary role offers a competitive pay rate of up to £19.77 per hour, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).
Main Purpose of a Financial Inclusion Officer (Housing Benefit Officer):
- Provide comprehensive support and interventions to tenants at risk of financial exclusion.
- Manage programs related to affordable credit, combating loan sharks, and collaborating with banks, credit unions, and providers of financial products like home insurance, fuel poverty solutions, and basic bank accounts.
- Identify and apply for funding to increase resources and support projects or initiatives that leverage available opportunities.
- Conduct home visits and personal consultations to perform financial capability assessments, income/benefit maximization reviews, and develop tailored action/support plans to achieve successful outcomes.
- Utilize IT systems to prepare and analyze statistical and performance information, demonstrating achieved results, and take corrective actions to meet set targets.
Requirements:
- In-depth knowledge and practical experience with financial and digital inclusion initiatives, products, and services.
- Experience working in a social housing setting or an understanding of the needs and challenges faced by vulnerable or disadvantaged tenants at risk of financial exclusion.
- Strong understanding of housing and welfare benefits, Universal Credit, relevant legislation, policies, and issues related to income maximization and debt prevention.
- Experience in project management and successful funding applications.
- Knowledge of financial and banking regulations.
- High level of numeracy and literacy.
About us
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn