Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position.
- £50,000 per annum
- Autonomous working environment
- Superb employee benefits
IS Analyst Responsibilities:
- Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys)
- Assisting with servers and comms room equipment
- Asset tagging equipment and keeping records
- Keeping records of warranties and support contracts across London and European offices
- Maintenance of iPhone and iPads
- Maintenance of Home office systems
- Maintenance of appropriate stock levels of IS consumables
- Maintenance of IS equipment inventory
- Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing
- Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.)
- Printer maintenance
- Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm's network, as needed)
- Monitoring the LAN/WAN (basic diagnostics)
- Hardware maintenance and documentation
- IS cover at the weekends, at least one weekend a month.
IS Analyst Requirements:
- 1-2 years+ experience preferably within a large law firm environment
- Strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous)
- Cloud and Imanage experience is essential
- Professional and efficient work attitude