Cloud Engineer
Chester (Hybrid/Remote)
£40,000
We're looking for a skilled technical professional, ideally from a 2nd line engineer background, eager to advance their career by mastering the latest technologies, including Microsoft 365 & Azure. In this role, you'll be developed into a Microsoft 365 & Azure Consultant through hands-on experience and extensive training.
Cloud Engineer / 2nd Line Support Engineer role:
As part of the team, you will provide 2nd line support, development, and deployment for:
- Microsoft 365 Suite (Exchange Online, OneDrive, SharePoint, Teams, Enterprise Mobility Suite, Entra ID, Intune MDM, Defender XDR)
- Azure (IaaS, VMs, Backup, Costing, Sentinel, SOC alerts, SIEM management)
- SaaS
Cloud Engineer / 2nd Line Support Engineer Responsibilities:
- Handle migrations, support, training, and demonstrations for Microsoft 365 and Azure technologies.
- Manage and resolve support tickets, particularly 2nd line issues for end-users.
- Support Azure and Microsoft 365 projects.
- Conduct on-site client visits for deployment and support.
Cloud Engineer / 2nd Line Support Engineer - Skills
- 2+ years in a 2nd/3rd line IT support or engineer role.
- Experience with Office 365, Azure, and related technologies.
- Strong verbal and written communication skills.
- High standards in customer service and presentation.
- Proficiency in Office 365, Azure, and SharePoint.
- Full UK Driving License.
Why Join Us
We offer an attractive benefits package including:
- 25 Days Annual Leave + Bank Holidays
- 3% Matched Pension
- £1000 Annual Training Stipend
- 10% Annual Salary Bonus (based on company performance)
- Extra Day Off on Your Birthday
- Private Medical Cover
- Eye Tests + NHS Glasses for DSE Requirements
- Online Rewards App
- Cycle-to-Work Scheme
- Quarterly Business Celebrations
- Monthly Happy Hour Events
- £500 Employee Referral Bonus
- Clear Career Progression Pathways
- £500 Added to Your Salary for Each Certified Exam Passed
- Free Microsoft Certification Exams & Study Time
- Hybrid/Remote Work with Home Office Equipment Provided
- Modern, Cutting-Edge Office Space in Chester with Table Football & Xbox
- EMI Share Scheme After 12 Months
- Octopus EV Salary Sacrifice Scheme
If you are interested in the Cloud Engineer role please click APPLY NOW. The role is based in Chester, but this could be a blend of Hybrid working if you are local or fully remote if you are not.