- Contract Type: Temporary (3-month contract)
- Location: Nottingham
- Salary: Competitive
We are seeking a dedicated Housing Services Project Officer for a temporary 3-month contract based in Nottingham. This role is crucial for the proactive and intensive end-to-end casework management of Housing First and Housing Led tenancies, part of a new city initiative aimed at supporting individuals with complex needs and histories of rough sleeping.
Day to Day of the role:
- Provide a dedicated casework management service to Housing First and Housing Led tenancies.
- Ensure properties are suitable for the individual tenants, taking into account their specific needs.
- Develop and implement robust Housing Management plans to address and meet the needs of tenants.
- Manage tenancy issues, including anti-social behaviour and enforcement, effectively.
- Coordinate and agree on multi-agency meetings for suitable beneficiaries.
- Support new tenants through the sign-up process to the housing first programme and provide ongoing assistance.
- Represent the service positively by developing and maintaining effective relationships with internal and external agencies.
Required Skills & Qualifications:
- Knowledge of Housing Benefit, Universal Credit, and other welfare benefits.
- Understanding of the legal and statutory framework relating to housing services and anti-social behaviour.
- Experience in working with multi-agency teams and managing challenging behaviours.
- Ability to work independently, on one's own initiative, and experience in lone working.
- Capable of making accurate and timely decisions under pressure and maintaining control of challenging situations.
- Working knowledge of legal procedures relating to rent arrears and other debt recovery.
- Flexibility to work outside normal office hours as needed and willingness to work from other office locations.
Benefits:
- Competitive salary for a temporary contract.
- Opportunity to contribute to a significant city initiative.
- Work in a role where you can operate with autonomy and make a real difference.
To apply for the Housing Services Project Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.