About The Role
Team –
Platform Engineering
Working Pattern -
Hybrid – 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time, 35 hours per week.
We are happy to discuss flexible working!
What this role is all about:
The Senior Network Services engineer has the task of managing the performance and availability of all voice and data communication services to agreed service levels. You will design and build new services and act as a point of ownership for the strategy and roadmap for communication services across public and private clouds.
Key Actions
- Leads design and development of complex, integrated solutions to meet business requirements or enhance performance of Vitality's voice and data communication services.
- Owns leadership in planning and delivery of Voice and Data Comms projects and service changes. Ensures each project is well defined and has plans for success.
- Responsible for the management of day to day support and maintenance of voice and data comms infrastructure. You will resolve and make decisions on more complex incidents and service requests.
- Development, support and maintenance of run books and SOPs to support network operations for new services.
- Identify, plan and execute service improvement opportunities to optimise return on investment, efficiency, reliability, and simplicity of Vitality voice and data communication services.
- Manage vendors and service providers to agreed service levels.
- Identify, socialise and implement best practices as they emerge.
- Continuously develop technical subject matter expertise on established and emerging infrastructure technologies.
- Proactively seek to enhance DevOps culture by removing silos between traditional functional teams.
- Automate and orchestrate changes to network and communication services, promoting the use of "Infrastructure as Code" and Software Defined Networking across all teams.
- Be the touchpoint for all Networking requirements within Vitality, working across multiple levels to ensure project and operational success.
What do you need to thrive?
- Demonstrable track record of managing Data and Voice technologies within an ITIL-oriented framework.
- A highly driven self-starter, who shows flexibility and desire to develop a career at Vitality.
- A naturally good communicator, able to remain calm under pressure and focused on delivery of solutions.
- Team player, including the ability to provide technical leadership and guidance.
- AWS networking and security configuration and management.
- Configuration and Management of Cisco based LAN infrastructure and Meraki Wifi networks.
- Managing and configuration of SD-WAN.
So, what's in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, w
e will:
- Help you to be the healthiest you've ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We're really excited to announce that we have recently been awarded
"Top 10 Best Places To Work"
in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.