Account Manager | Audio Visual | UCaaS | CCaaS
This is a hybrid role with lots of flexibility
Our client is a leading provider of Unified Communications, Audio Visual and UV Solutions and collaboration solutions, in their mission to empower partners across Europe. They prioritise diversity and inclusion, creating a workplace where every voice matters. Due to exciting growth, they are looking for an experienced and driven Account Manager who can bring their United Commuincations expertise and passion for customer success to help us expand their reach and grow their partner base.
The Team
Welcome to the powerhouse of their UK Sales Team, where innovation meets expertise. Led by their seasoned UK Sales Director and Senior Head of UK Sales, their team is comprised of Segment Account Managers (SAMs), Renewals & Subscription Specialists, Internal Sales champions, and dynamic Business Development Managers (BDMs).
The Role:
As an Account Manager, you will be at the forefront of driving our Unified Communications (UC) solutions, building strong relationships with partners, and delivering tailored services to meet their unique needs. Your role will focus on managing a portfolio of key accounts, identifying growth opportunities, and ensuring customer satisfaction through strategic engagement and expert advice. With your UC expertise, you'll lead customer interactions, showcase innovative solutions, and collaborate closely with internal teams to deliver exceptional results, all while contributing to our overall business growth.
What You'll Do:
- Build and nurture lasting relationships with key customers and partners, ensuring seamless communication and ongoing engagement.
- Drive revenue growth by identifying new opportunities for cross-selling and upselling UC solutions.
- Act as a UC specialist, providing tailored recommendations and guidance to customers on their communication needs.
- Manage a dynamic portfolio of accounts, focusing on retention and growth through strategic account management.
- Lead customer engagement initiatives, including hosting product showcases and exclusive VIP events with our UC specialists.
- Collaborate with internal teams to ensure smooth delivery of services and effective campaign execution.
- Track and optimise account performance, using data-driven decision-making to meet and exceed targets.
What We're Looking For:
- Proven experience in Account Management, with a strong background in Unified Communications (UC).
- Exceptional communication and relationship-building skills—you're a people person who thrives on customer engagement.
- Strategic thinker with a proactive approach to problem-solving and delivering results.
- Ability to manage complex bids and negotiate winning deals.
- Highly organised with a knack for pipeline management and sales forecasting.
- A passion for continuous improvement and delivering excellence in execution.
Why Join Us?
- Competitive salary with OTE
- Up to 30 days holiday + celebration day and bank holidays
- Hybrid working options available
- Perkbox benefits platform
- Up to 5% matched pension contributions
- Life Assurance & Income Protection
- Ongoing training and development opportunities
Why Join this amazing company
- Competitive salary with bonus and commission schemes.
- Fantastic benefits including private medical insurance, a celebration day off, discounted gym memberships, Perkbox, and more!
- Work with exciting vendors in a collaborative, fun, and inclusive team environment.
- Opportunities for professional development and career growth in one of the fastest-growing sectors.
Join this forward-thinking company and be part of a team that's shaping the future of communication, one opportunity at a time where they believe in inclusivity, diversity, and collaboration. They are looking for someone who shares these values and is ready to contribute to their success.